Reviews total
| Overview all ratings | |
|---|---|
| Overall rating | : 7104 |
| Average note | : Very good |
| Overall Average | : 4.82 |
Detail ratings
| What | Rating | Exactly | Number |
|---|---|---|---|
| Product | 4.80 | (6934) | |
| Shipping | 4.77 | (6896) | |
| Service | 4.89 | (6816) | |
| Website | 4.66 | (7104) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
Your website dumped my difficult to create an order for $340 prior to checking out. I can't even find out if the problem i was having with checkout was about an incorrect number or something else.Review date 27.11.2017
Comment
HappyReview date 27.11.2017
Comment
I'm very happy with your online service - it's easy to move around your website to order, and I love the quick delivery. Also love your regular specials like free postage on orders over a certain amount etc.Review date 27.11.2017
Comment
I object to paying 9.99 for shipping when my watercolour paints weigh very little. I think freight should be on a weight basis rather than fixed.Admin comment
Hi im not really sure what you are saying after looking into your order I noticed you didnt pay for shipping at all. Our shipping is pretty simple below $79 pay $9.99 between $79-149 shipping is $6.99 over $149 shipping is FREE
Hi im not really sure what you are saying after looking into your order I noticed you didnt pay for shipping at all. Our shipping is pretty simple below $79 pay $9.99 between $79-149 shipping is $6.99 over $149 shipping is FREE
Review date 27.11.2017
Comment
Staff always helpful and knowledgeable about their products. Happy with communication re order and quality of product great. Very quick turn around time from order to notification.Review date 27.11.2017
Comment
Online service was very good. Prompt.Review date 27.11.2017
Comment
Staff are amazing. Professional with great communication.Shipping is first class. Thanks
Review date 26.11.2017
Comment
Happy knowing I can place an order and get it about two days later. Paying postage is a lot cheaper than travelling to our nearest art store. I also like checking out other brands and discovering new productsReview date 26.11.2017
Comment
The one inch Mahogany Kazan Neef brush was ordered online on Friday and delivered by Wednesday. Prompt efficient service. Thank you.Review date 25.11.2017
Comment
Delivery was very quick.Have not tested the product yet.
Review date 25.11.2017
Sorry to hear you had some shopping cart errors. It is very rare indeed. Hopefully it wont happen to you again