» Back to shop

Store Reviews

 

Very good

4.81 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 4522
Average note : Very good
Overall Average : 4.81

Detail ratings

What Rating Exactly Number
Product
 
4.78 (4421)
Shipping
 
4.79 (4389)
Service
 
4.89 (4345)
Website
 
4.64 (4522)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

Your rating

Your rating

All comments / ratings

Comment

It was my first time ordering from your website, but one of the items was incorrect - I got sent the wrong product. I didn't have the time / energy to request a return, and couldn't be bothered going to the post office to send the item back. It was pretty disappointing though and I doubt I will be ordering again. Shipping was also incredibly slow.

 

Author: Courtney R.

Review date 11.01.2021

Comment

I rang a few minutes after I’d ordered, realising I’d made a big mistake on my order. I’d ordered an Avant-Garde Grand View palette held in the left hand by mistake as I’m left handed so would need the one held in the right hand. Was promised they would adjust the order. Clearly they forgot and I have the wrong one. Am v put off your store

 

Author: Alison B.

Review date 07.12.2020

Comment

I placed an order six days ago and have not yet been advised of despatch. Perhaps you should delay sending out your review request emails if you can’t process orders.

 

Author: Kerri J.

Review date 30.11.2020

Comment

No communication Re refund for 2 pens which just appeared in my account The other 2 pens ended up costing over $12 each If I’d know that I would have canceled my order So no I’m not happy with your service

 

Author: Rhonda F.

Review date 04.11.2020

Comment

QUICK AND EFFICIENT SERVICE
THANKS
PETER

 

Author: Peter A.

Review date 23.09.2020

Comment

Have not received product!! Bit ridiculous really!! Bulleen to east Doncaster
And still waiting!!!
Product might be good but who would know?
Admin comment
Your order was shipped the very next day after we received it. Australia post is unfortunately out of our control. With COVID some deliveries are taking way longer than normal.

 

Author: Emma j.

Review date 19.09.2020

Comment

I was disappointed by a staff member as they snapped at me for knocking on the door front as I was collecting my online order. My order has taken longer than usual due to the wrong products being sent out, which honestly didn’t bother me, but combined with how the staff member treated me it has made me walk away with an overall negative experienc

 

Author: Henry H.

Review date 28.08.2020

Comment

I’m sorry for the low rating but my products haven’t arrived yet

 

Author: Myriam A.

Review date 23.08.2020

Comment

Hi !
While I ordered hog brushes, I got the synthetic instead.
I received the neef 95 synthetic brushes.

 

Author: Ho-Young C.

Review date 18.08.2020

Comment

Store was website due to covid restrictions. Shipping was slow, presumably due to same restrictions.

 

Author: Keith M.

Review date 12.08.2020

 1  2  3  4  5 ...  Next  
Shopbewertung sponsored by stahlwandpools