Reviews total
| Overview all ratings | |
|---|---|
| Overall rating | : 2299 |
| Average note | : Very good |
| Overall Average | : 4.79 |
Detail ratings
| What | Rating | Exactly | Number |
|---|---|---|---|
| Product | 4.77 | (2263) | |
| Shipping | 4.80 | (2239) | |
| Service | 4.89 | (2229) | |
| Website | 4.59 | (2299) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
Products have not arrived yet ( I am in New Zealand) so I cannot give any feedback yetReview date 28.05.2018
Comment
Disappointed that the DVD cover for Herman was damaged on arrival. No response from Company from my emailReview date 16.04.2018
Comment
It STINKS that BIG offer of FREE Freight until to see fine print.Would think when looking at ordering $100 over minimum spend buyer would get consideration on freight cost !
Review date 06.04.2018
Comment
Your website dumped my difficult to create an order for $340 prior to checking out. I can't even find out if the problem i was having with checkout was about an incorrect number or something else.Review date 27.11.2017
Comment
Excellent service. Kept me informed of the progress of my order. Very quick delivery.Review date 13.11.2017
Comment
I have conveyed a problem about lack of tax invoice via email, and have had no response.I need a tax invoice for tax purposes, plus I am unable to check off my order as delivered. I have a box of goods with no list of what I've received, or the cost.
Goods were promptly delivered and in good condition.
Review date 12.10.2017
Comment
I purchased a gift voucher however, after payment, it was not clear how the voucher would be available. After sending an email I was then provided with the voucher. It was not a smooth process at all and think it could be improved.Review date 24.09.2017
Comment
I still have not received my parcel as of today 11/9/17also delayed shipment from your side not impressed
Review date 11.09.2017
Comment
I have always found Senior Art Supplies service fantastic, however on this occasion as I hadn't received my order in over a week, I had to cancel my order. I was really disappointed in the attitude of the staff member I spoke to as she put the delay down to them moving and the sale. Not happy as the order was for a workshop I was attending.Review date 08.08.2017
Comment
Your website listed a product that you didn't have and couldn't get soon, which happened to be paper that I badly needed. I was very disappointed to get an email from staff telling me it wasn't available. I had to go to another art store for this paper and your staff had to process a large refund for me.Review date 04.07.2017
Sorry to hear you had some shopping cart errors. It is very rare indeed. Hopefully it wont happen to you again