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Store Reviews

 

Very good

4.80 / 5.00

Store Reviews

Reviews from customers for customers
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Reviews total

Overview all ratings
Overall rating : 3138
Average note : Very good
Overall Average : 4.80

Detail ratings

What Rating Exactly Number
Product
 
4.78 (3081)
Shipping
 
4.80 (3057)
Service
 
4.89 (3042)
Website
 
4.61 (3138)

The ratings above are an aggregate taken from all reviews received.

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Store Reviews by our customers

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All comments / ratings

Comment

I am disappointed that Senior Art Supplies has chosen not to do my business anymore. What I was told by Senior Art Supplies is that your company has now decided not to sell large paper size overseas which you termed as oversized products. My previous purchases were regular and not in small amount and I am surprised you have taken this position.

 

Author: Philip L.

Review date 07.12.2019

Comment

Fyi I am still waiting for my books!
Someone called me to confirm my voucher details then silence.
Admin comment
Dear Angelina your order has been waiting for collection at our Malvern store as per your instructions. We informed you the day after your order that it was ready for collection. We hope that you see this message because you dont seem to be getting our emails or calls

 

Author: Angelina S.

Review date 17.11.2019

Comment

I ordered over $250 of product and received an email several days later to say that an item couldn't be shipped until the following Tuesday. A fortnight after the original order I rang up to ask why no one had explained the further delay. There was no apology, just the fact that it was being posted that day. Very ordinary. And no discounts offered.

 

Author: Stephen E.

Review date 28.09.2019

Comment

As I have previously raised, unfair offers on freight. Instead of offering 100% discount on standard freight and nil discount on bulk freight at least provide each customer with the same $$ saving!

 

Author: Mel J.

Review date 06.08.2019

Comment

I haven’t tried the product yet and I ordered online so not sure what the store review would be.

 

Author: Royleine W.

Review date 03.08.2019

Comment

I cannot do a review because I have not received my order yet, so no stars and I am not happy.
Admin comment
We are very sorry that you haven’t received your order as of this review. Australia post is usually very reliable. We did send the order the day after recieving it.

 

Author: Barbara W.

Review date 24.06.2019

Comment

Dear Senior Art Supplies,
You can see from my rating of Product I have given you only 1 star.
This is due to me not receiving the full package of Merv Moriaty's Colour Wheel.
I received the Colour wheel only, NOT the Instructions: 8 Easy Illustrated Steps, Colour Exercises, Valuable Colour Tips and Information. Please send these items to me AS

 

Author: Judith R.

Review date 19.06.2019

Comment

Why do you want a store review when I purchased online?

 

Author: Valli M.

Review date 06.05.2019

Comment

I have just noted on auspost that my order is being returned to sender as it was addressed incorrectly.
I rang senior art of my change of address and also emailed this info and was assured that it had been corrected. But sadly not. I am disappointed in the delay in receiving my order

 

Author: Robyn W.

Review date 07.04.2019

Comment

Find a better courier service than Allied Express. Taking way too long to deliver my parcel

 

Author: Drew B.

Review date 29.12.2018

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