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Very good

4.82 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 6916
Average note : Very good
Overall Average : 4.82

Detail ratings

What Rating Exactly Number
Product
 
4.80 (6749)
Shipping
 
4.77 (6711)
Service
 
4.89 (6634)
Website
 
4.66 (6916)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

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All comments / ratings

Comment

From the images on the website, I assumed I was ordering Faber Castell Polychromous pastel sticks, however, I received Faber Castel pastel pencils. As I do most of my pastel work in Faber Castell pastel sticks, I was disappointed to receive pencils instead.

The paper I received was as expected.

 

Author: Marilyn M.

Review date 29.10.2023

Comment

I found the website a little cumbersome to use. I did receive my order very quickly. Thanks

 

Author: Nicole L.

Review date 24.10.2023

Comment

I bought a voucher, but found it overly complicated to redeem and send to the recipient. Thinking there would be a more simple process?

 

Author: Kirsten M.

Review date 19.09.2023

Comment

My order was received in a timely manner.
As art materials are costly , I appreciate any sale items that are revelant to my art practice p

 

Author: Robyn B.

Review date 29.07.2023

Comment

I order on line so could only rate the store from the website other than that very happy with the service

 

Author: Raymond H.

Review date 25.06.2023

Comment

Later than predicted and incorrect size of paint tubes was selected. Instead of 40ml they sent 15ml.

 

Author: Jennifer O.

Review date 12.05.2023

Comment

I was suppose to get free shipping bcuz my order was over YOUR prize limit but when it came to payment I had to pay more bcuz I ordered a canvas!

 

Author: Eugenia M.

Review date 01.05.2023

Comment

I had a wee communication problem with the tracking and shipping details.

 

Author: Maggie T.

Review date 24.04.2023

Comment

More information on products would be very helpful

 

Author: leanne k.

Review date 15.04.2023

Comment

I have only used a small amount of the Titanium White as yet, so unable to rate the products. Everything else went like clockwork.
I have one query, why was it shipped from Frankston, when I put the order into Sydney? I haven't visited any of your stores, so perhaps Catalogue should be added.

 

Author: John M.

Review date 16.03.2023

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