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Store Reviews

 

Very good

4.81 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 4731
Average note : Very good
Overall Average : 4.81

Detail ratings

What Rating Exactly Number
Product
 
4.79 (4623)
Shipping
 
4.79 (4592)
Service
 
4.89 (4542)
Website
 
4.64 (4731)

The ratings above are an aggregate taken from all reviews received.

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Store Reviews by our customers

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All comments / ratings

Comment

Unfortunately I am unable to review the product as, 2 weeks after ordering, it still has not arrived. There appeared to be an initial delay in dispatch from the store which was outside of the quoted period. Two weeks to deliver is unacceptable even in the current situation. Less expensive shipping methods need investigation.

 

Author: Ron G.

Review date 21.03.2021

Comment

As a customer, I felt the store staff was unfriendly when I called in to check on my order.

 

Author: Jennifer A.

Review date 16.02.2021

Comment

I did not receive my transaction receipt and confirmation of order right away as usual, so I had to telephone the store to confirm that all was well. What happened to your usual good service?
Nevertheless, the product is a watercolour pad that I've ordered before and like very much. Will probably order it again. Superb quality paper.

 

Author: Carol-Lynn B.

Review date 03.02.2021

Comment

All good but website showed items in stock but nil stock in store on the same morning

 

Author: Brian A.

Review date 09.01.2021

Comment

No comment.

 

Author: sarah h.

Review date 01.12.2020

Comment

Finding products online is a bit of a minefield, but I can't see an answer to it when you have so many products to display.
I had no phone or face to face contact with you, so I am unable to comment on that aspect, but your other services were surprising prompt. Why buy overseas when you can get almost overnight services such as yours. Thank you.

 

Author: John M.

Review date 08.11.2020

Comment

Very helpful
Beautiful paints

 

Author: Bella S.

Review date 21.10.2020

Comment

Whenever you have free shipping i always put in an order :)

 

Author: Stephen E.

Review date 04.10.2020

Comment

Great assortment of products but not enough information about them to help me decide which brushes to buy. I was looking for a set of high quality short handle brushes for acrylic painting. Lovely lady on the phone and fast shipping.

 

Author: Jenny L.

Review date 24.08.2020

Comment

My order has not arrived yet!

 

Author: Kay B.

Review date 12.08.2020

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