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Store Reviews

 

Very good

4.79 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 2299
Average note : Very good
Overall Average : 4.79

Detail ratings

What Rating Exactly Number
Product
 
4.77 (2263)
Shipping
 
4.80 (2239)
Service
 
4.89 (2229)
Website
 
4.59 (2299)

The ratings above are an aggregate taken from all reviews received.

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Store Reviews by our customers

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All comments / ratings

Comment

Ordered 2 WN and 1 DS watercolours and received 3 WN. Sent webpage email on Friday night now Tuesday morning and have received no communication.

 

Author: PETER B.

Review date 11.12.2018

Comment

I ordered a very common water colour paint and it wasn't in stock. While I was waiting I ordered another brush to go with the order once the paint arrived. The majority of the order was paid for, just not the additional brush. I was expecting a phone call to pay for the brush but it didn't come. A week later my order arrived but I had to ring.

 

Author: Stephen E.

Review date 13.10.2018

Comment

stretcher bars are cracked on the edges! wrong pigment shipped on top of that, i wasted a full day traveling to city for exchange! 45km one way. Thank you soo much!

 

Author: Nikola T.

Review date 18.04.2018

Comment

I received my purchase in extremely good time. Thank you.

 

Author: michele r.

Review date 31.03.2018

Comment

Appreciated the option to remove and item for refund instead of waiting for and oos item to be sourced. Also impressed items were sent in two lots which improved deliver time. Thank you, i’ll be shopping again with you.

 

Author: Karan G.

Review date 24.03.2018

Comment

I haven't received it yet.

 

Author: Teresa C.

Review date 20.02.2018

Comment

Happy with the paper we got great that you told me that you didn’t have all the paper &would l like to wait for it when it comes in.
Suzanne

 

Author: Suzanne Christine Hennessy H.

Review date 23.12.2017

Comment

I hace notar received muy merchandise yet

 

Author: Ricardo A.

Review date 16.12.2017

Comment

Disappointing as a client I have to chase up an order when there has been a delay. Better communication and initiative to contact buyer would have been beneficial. Excuses are just poor form and reflect badly on shop.

 

Author: Raquel W.

Review date 05.12.2017

Comment

Communications re: Online order is excellent, and I love the free postage.

 

Author: Sarah C.

Review date 04.12.2017

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