Reviews total
| Overview all ratings | |
|---|---|
| Overall rating | : 7104 |
| Average note | : Very good |
| Overall Average | : 4.82 |
Detail ratings
| What | Rating | Exactly | Number |
|---|---|---|---|
| Product | 4.80 | (6934) | |
| Shipping | 4.77 | (6896) | |
| Service | 4.89 | (6816) | |
| Website | 4.66 | (7104) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
Service as always...excellent, delivery super fast to North Queensland island, one issue with the website is that it does not return to the last item after you purchase something, have to scan through the lists again, needs a little codeing to fix.Review date 05.12.2015
Comment
The walnut ink and the brush I bought arrived in double quick time and were lovely.Also, I put in my order a few minutes before I received your email offering free freight for the day. But a few days later you kindly refunded my freight payment without my asking for it. Few businesses value their clients enough to do that. Thank you.
Review date 05.12.2015
Comment
very pleased with my orderReview date 05.12.2015
Comment
Fabulous service. Items arrived promptly, packed well and in good condition. Unfortunately the book ordered was no longer in print, & another was sent. When contacted about this the staff were wonderful, they sourced the problem within 10 minutes and a refund was provided within 1 hour. I really appreciated the contact card which was enclosed.Review date 05.12.2015
Comment
Super fast shipping. Arrived in good condition exactly as ordered. Daniel Smith watercolour colour descriptions comprehensive and very helpful for choosing.Review date 05.12.2015
Comment
Your service is amazing. Even living a long way away, my deliveries came next day. Your range is excellent, and the combination means I'll be back again and again.Review date 05.12.2015
Comment
I use the store for DVDs as I can't get them in NZReview date 05.12.2015
Comment
Great ,fast serviceReview date 28.11.2015
Comment
My only comment is that at times your web site is not accurate in regard to item being out of stock it make it hard to know what you need all of a sudden is not available and on back order when the web site indicated it was availableFrustrating to say the least but you are the bet art store on line
Cheers Chris
Review date 25.11.2015
Comment
Really god service across the board.Review date 25.11.2015