Reviews total
| Overview all ratings | |
|---|---|
| Overall rating | : 7023 |
| Average note | : Very good |
| Overall Average | : 4.82 |
Detail ratings
| What | Rating | Exactly | Number |
|---|---|---|---|
| Product | 4.80 | (6853) | |
| Shipping | 4.77 | (6816) | |
| Service | 4.89 | (6736) | |
| Website | 4.66 | (7023) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
Goods have still not arrived. Tracking said delivery was arriving last Tuesday. No further updates have been given. Now Monday of the next week.Review date 16.08.2021
Comment
Products are excellent. Shame my expensive paper was poorly wrapped for transport. Exposed in areas. In the past I’ve had it securely wrapped and protected.Review date 19.07.2021
Comment
Couldn’t find R &F sticks on website. Had to go in storeReview date 10.07.2021
Comment
Have not received these products.Review date 18.06.2021
Comment
I would love to rate my new paint that I purchased a couple of weeks ago but still haven’t received it! I’ve had two texts and emails saying it was arriving last Wednesday but it didn’t and again on Saturday a text saying it was arriving - and it didn’t. What is going on with Fastaway?Review date 18.04.2021
Comment
I did not fill in the 'Store' or the 'Service' as I purchased online.Very pleased with product and speed of delivery
Amendment: Cannot send without the 'Store'
Review date 07.03.2021
Comment
I recently visited your shop in Melbourne CBD ( in Degraves St) the staff was very friendly but I found that the shop wasn’t very well stocked. They adviced me that most of the products that I needed was in your other store.It would be great to see some improvements in your CBD store. Also, I think shipping should be free once you shop for $15
Review date 28.02.2021
Comment
It was my first time ordering from your website, but one of the items was incorrect - I got sent the wrong product. I didn't have the time / energy to request a return, and couldn't be bothered going to the post office to send the item back. It was pretty disappointing though and I doubt I will be ordering again. Shipping was also incredibly slow.Review date 11.01.2021
Comment
I rang a few minutes after I’d ordered, realising I’d made a big mistake on my order. I’d ordered an Avant-Garde Grand View palette held in the left hand by mistake as I’m left handed so would need the one held in the right hand. Was promised they would adjust the order. Clearly they forgot and I have the wrong one. Am v put off your storeReview date 07.12.2020
Comment
I placed an order six days ago and have not yet been advised of despatch. Perhaps you should delay sending out your review request emails if you can’t process orders.Review date 30.11.2020