Reviews total
| Overview all ratings | |
|---|---|
| Overall rating | : 7148 |
| Average note | : Very good |
| Overall Average | : 4.82 |
Detail ratings
| What | Rating | Exactly | Number |
|---|---|---|---|
| Product | 4.80 | (6977) | |
| Shipping | 4.77 | (6938) | |
| Service | 4.89 | (6859) | |
| Website | 4.66 | (7148) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
No communication Re refund for 2 pens which just appeared in my account The other 2 pens ended up costing over $12 each If I’d know that I would have canceled my order So no I’m not happy with your serviceReview date 04.11.2020
Comment
QUICK AND EFFICIENT SERVICETHANKS
PETER
Review date 23.09.2020
Comment
Have not received product!! Bit ridiculous really!! Bulleen to east DoncasterAnd still waiting!!!
Product might be good but who would know?
Review date 19.09.2020
Comment
I was disappointed by a staff member as they snapped at me for knocking on the door front as I was collecting my online order. My order has taken longer than usual due to the wrong products being sent out, which honestly didn’t bother me, but combined with how the staff member treated me it has made me walk away with an overall negative experiencReview date 28.08.2020
Comment
I’m sorry for the low rating but my products haven’t arrived yetReview date 23.08.2020
Comment
Hi !While I ordered hog brushes, I got the synthetic instead.
I received the neef 95 synthetic brushes.
Review date 18.08.2020
Comment
Store was website due to covid restrictions. Shipping was slow, presumably due to same restrictions.Review date 12.08.2020
Comment
Hasn’t arrived yetReview date 08.08.2020
Comment
Great service. Received goods within a few days.Review date 04.08.2020
Comment
I have been extremely happy with the general service, and staff attitudes when ordering.I am in QLD , so have no comment on actual stores, but on-line ordering has been attended promptly, orders arriving well packed and perfect order.
My only complaint is in ordering recently I was sent the wrong thing, and now awaiting the replacement.
Review date 02.08.2020
Your order was shipped the very next day after we received it. Australia post is unfortunately out of our control. With COVID some deliveries are taking way longer than normal.