Reviews total

Overview all ratings
Overall rating	: 7164
Average note	: Very good
Overall Average	: 4.82

Detail ratings

What	Exactly	Number
Product	4.80	(6993)
Shipping	4.77	(6954)
Service	4.89	(6873)
Website	4.66	(7164)

The ratings above are an aggregate taken from all reviews received.

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Store Reviews by our customers

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All comments / ratings

Comment

I order all the time and it's usually prompt and professional and I get my order quick but due to website requiring update such as I ordered unison 36 PK pastels it didn't say out of stock so I ordered it has taken nearly a month to get a made set in store, which was great and the new pastelbord you didn't get asked colour choices? But happy now ta

Author: Robyn S.

Review date 20.09.2016

Comment

Quite satisfied, although I could not get all I wanted.

Author: Helen B.

Review date 19.09.2016

Comment

I was given the wrong tracking number to start with,until i made phone calls and was given the right one.My product was coming Thomastown via courier,i caught the delivery man leave a card in my letter box to pick up from post office and sit back in his van.I called out to him from my gate he was defensive.Items have been thrown gate broken in past

Author: JULIE M.

Review date 11.09.2016

Comment

Great thanks

Author: Angela W.

Review date 24.08.2016

Comment

i apologise my order is now in my post office...faster than Australia Post told me...thanks so much will pick up today

Author: Anki W.

Review date 09.08.2016

Comment

Hi, I shopped online and in your Vic cbd store last week. I am a bit disappointed that popular colours of DS watercolour were out of stock- your sales assistant confirmed this was often the case 'they always sell out really fast'. Could you not stock more in which case?

Online service is very good, although a website redesign is due.

Author: Christine G.

Review date 04.07.2016

Comment

My parcel arrived yesterday. It was well packed and arrived Safely.Happy with your service.

Author: Doreen G.

Review date 21.06.2016

Comment

Website is not user friendly and design is outdated.

Author: Keith M.

Review date 13.06.2016

Comment

Haven't received my product yet!!!!!

Author: Maggie C.

Review date 11.05.2016

Comment

Just learning to do water colours Finding paints is OK but I bought masking fluid and I could not find the site where I could order the rubber/eraser/remover to remove the fluid.

Author: Sandra C.

Review date 16.04.2016

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