Reviews total
| Overview all ratings | |
|---|---|
| Overall rating | : 7305 |
| Average note | : Very good |
| Overall Average | : 4.82 |
Detail ratings
| What | Rating | Exactly | Number |
|---|---|---|---|
| Product | 4.81 | (7133) | |
| Shipping | 4.77 | (7092) | |
| Service | 4.89 | (7013) | |
| Website | 4.66 | (7305) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
You were unable to supply the AS N526 Pastels, Although they were available on your website at time of ordering. I had to then order Unison Pastels instead were the same colour. When delivered, the Invoice in package stated you were supplying AS N526, not the alternatives?Today's email asked if I'm happy with the N526 Pastel, internal breakdown?Review date 24.05.2021
Comment
Good product and very helpful staff I haven't been to the store but but it looks great on the computerReview date 15.05.2021
Comment
Unfortunately I am unable to review the product as, 2 weeks after ordering, it still has not arrived. There appeared to be an initial delay in dispatch from the store which was outside of the quoted period. Two weeks to deliver is unacceptable even in the current situation. Less expensive shipping methods need investigation.Review date 21.03.2021
Comment
As a customer, I felt the store staff was unfriendly when I called in to check on my order.Review date 16.02.2021
Comment
I did not receive my transaction receipt and confirmation of order right away as usual, so I had to telephone the store to confirm that all was well. What happened to your usual good service?Nevertheless, the product is a watercolour pad that I've ordered before and like very much. Will probably order it again. Superb quality paper.
Review date 03.02.2021
Comment
All good but website showed items in stock but nil stock in store on the same morningReview date 09.01.2021
Comment
No comment.Review date 01.12.2020
Comment
Finding products online is a bit of a minefield, but I can't see an answer to it when you have so many products to display.I had no phone or face to face contact with you, so I am unable to comment on that aspect, but your other services were surprising prompt. Why buy overseas when you can get almost overnight services such as yours. Thank you.
Review date 08.11.2020
Comment
Very helpfulBeautiful paints
Review date 21.10.2020
Comment
Whenever you have free shipping i always put in an order :)Review date 04.10.2020