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Store Reviews


Very good

4.82 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 7064
Average note : Very good
Overall Average : 4.82

Detail ratings

What Rating Exactly Number
4.80 (6894)
4.77 (6856)
4.89 (6776)
4.66 (7064)

The ratings above are an aggregate taken from all reviews received.

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Store Reviews by our customers

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All comments / ratings


As a customer, I felt the store staff was unfriendly when I called in to check on my order.


Author: Jennifer A.

Review date 16.02.2021


I did not receive my transaction receipt and confirmation of order right away as usual, so I had to telephone the store to confirm that all was well. What happened to your usual good service?
Nevertheless, the product is a watercolour pad that I've ordered before and like very much. Will probably order it again. Superb quality paper.


Author: Carol-Lynn B.

Review date 03.02.2021


All good but website showed items in stock but nil stock in store on the same morning


Author: Brian A.

Review date 09.01.2021


No comment.


Author: sarah h.

Review date 01.12.2020


Finding products online is a bit of a minefield, but I can't see an answer to it when you have so many products to display.
I had no phone or face to face contact with you, so I am unable to comment on that aspect, but your other services were surprising prompt. Why buy overseas when you can get almost overnight services such as yours. Thank you.


Author: John M.

Review date 08.11.2020


Very helpful
Beautiful paints


Author: Bella S.

Review date 21.10.2020


Whenever you have free shipping i always put in an order :)


Author: Stephen E.

Review date 04.10.2020


Great assortment of products but not enough information about them to help me decide which brushes to buy. I was looking for a set of high quality short handle brushes for acrylic painting. Lovely lady on the phone and fast shipping.


Author: Jenny L.

Review date 24.08.2020


My order has not arrived yet!


Author: Kay B.

Review date 12.08.2020


I did click and collect. The staff were ambivalent to the point of being rude when I collected my purchase. Not a great first experience tbh


Author: Denise A.

Review date 19.07.2020

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