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Store Reviews

 

Very good

4.82 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 7158
Average note : Very good
Overall Average : 4.82

Detail ratings

What Rating Exactly Number
Product
 
4.80 (6987)
Shipping
 
4.77 (6948)
Service
 
4.89 (6868)
Website
 
4.66 (7158)

The ratings above are an aggregate taken from all reviews received.

Your rating

Store Reviews by our customers

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All comments / ratings

Comment

In Sydney I have a local Art Store that even in lockdown I can click and collect but your range of products, discounts and service is easier for me and my orders usually don’t have delivery free. Thank you, Jan

 

Author: jan k.

Review date 26.09.2021

Comment

Always beautifully packed so paper is never at risk of harm. I love Baohong paper and am sold on it after years of paying more for Arches. Very happy with it.

 

Author: Jen F.

Review date 25.09.2021

Comment

Its hard to do click & collect. I wasn't aware of the stores new hours with click & collect from 10am - 2pm. I couldn't collect due to my standard working hours so I would of done delivery if I was aware.
Super happy with my order & staff.

 

Author: Teah T.

Review date 25.09.2021

Comment

My order came very quickly and was packed very securely.
Excellent service.

 

Author: Christine B.

Review date 25.09.2021

Comment

Good service and excellent product. I realize that with COVID and strikes etc that this was why the delivery was longer than usual. Otherwise I’m very happy.

 

Author: Julie C.

Review date 25.09.2021

Comment

Unless posted express post takes to long to receive order I live 1hour from Melbourne

 

Author: Lynette M.

Review date 25.09.2021

Comment

Very pleased overall , packaging was excellent, thanks.

 

Author: Jan F.

Review date 25.09.2021

Comment

Great service parcel arrived promptly and very well wrapped

 

Author: Louise E.

Review date 25.09.2021

Comment

Always good service and quality products.

 

Author: Pam B.

Review date 24.09.2021

Comment

The order, when it arrived, was exactly what I'd ordered. Because of Covid it took longer than usual to arrive but that's not the fault of the store - I could have chosen express but it often takes just as long as standard and money is tight. I am satisfied with the service I receive, which right now must be hatd to keep up with online orders.

 

Author: Davina M.

Review date 24.09.2021

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